Call Center Software

• Call Handling@

• Aspect  - Unified communication products and solutions for contact centers serving needs in the customer service, collections, sales, telemarketing, and outsourcing departments.
• ccProphet  - PC-based simulation application designed for contact center analysis. Features and capabilities presented.
• Database Systems Corp.  - Call center software specialist offers autodialers, predictive dialers, telephony integration, text to speech, voice broadcasting, and phone and customer survey applications.
• InContact  - Provides call center software that features voice response system, skills-based routing, speech recognition.
• Inova Solutions  - Offers solutions for contact center metrics and reporting, mass notification, real-time communications, and synchronized time.
• Interactive Intelligence  - Company offering contact center and IP technology products and services gives out overview of it all.
• Monet Software, Inc  - Provides call center workforce optimization software which unifies workforce management, call recording, quality assurance and performance management.
• Noble Amcat  - Offers multi-channel contact center CTI solutions as well as distributed systems with integrated dialing.
• Noetica  - Provides Customer Interaction Management (CIM) software for call centers and contact centers.
• Orange Hippo  - Provides call center software in the cloud, installing and maintaining costly call center hardware, software, and telecom.
• Phixus  - Maintains call logging software, knowledge base applications, and automatic email notification.
• Promero  - Contact center software service provider's homepage presents news, glossary, contacts, and details on the products and solutions offered.
• Stratasoft  - Contact center solutions provider for the collections, utilities, travel and time share, financial, and telemarketing industries.
• Touchstar Software  - Offers call center software suite with predictive dialer, ACD and IVR tools, as well as automated dialing applications.
• Virtual Hold Technology  - Provides patented virtual queuing solutions to help call centers in achieving service level targets with minimal staffing requirements.