Customer Service Software

• United Kingdom@

• Computers: Software: Business: E-Commerce 
• Computers: Software: Help Desk 

• Astute Solutions  - Provides CRM customer service software to increase customer satisfaction and reduce support costs.
• Beetil  - Offers SaaS based IT service management software for small to medium sized organizations aligned to the ITIL framework.
• Castle CRM  - Provides business solutions for your sales, marketing and customer service organizations.
• Chordiant Software, Inc.  - Software solutions automate and manage operational business processes for leading service-driven global organizations in retail finance, insurance, telecommunications, and consumer direct enterprises.
• Consona CRM  - Offers a suite of self-service, contact center, and peer support applications.
• Customer Dynamics: QuickStart™  - Provides fixed price QuickStart implementation programs to fit CRM to business needs. Trains users and produces results within 30 days.
• CustomFAQs Solutions  - Provides solutions for helpdesk customer service including online customer support software.
• LiveHelpNow  - Offers customer service software featuring a live chat system, ticket system, knowledge base system, and analytics.
• PhaseWare, Inc.  - Offers administration support, incident and information management software solutions.
• Querybot  - Providing a knowledge base and interactive FAQ system that let website visitors ask questions and get immediate answers.
• Rapid Stability Incorporated  - Provides a full service web based resolution for all of those help desk issues related to your customer communications, the system will help bring insight on product development and will automatically track customer feedback and suggestions.
• ResponseTek  - Customer experience management software. Helps business owners in understanding why, where, and when customers are having good or bad experiences.
• Sage ACT!  - Allows businesses to manage contacts and build relationships with customer relationship software. Demo available.
• Salesforce Service Cloud 2  - Customer service platform offers a variety of functionality from “knowledge as a service” to Twitter integration.
• Synovate Viewscast  - System for automating customer feedback gathering providing respondents the option to answer via telephone or through the web.
• Talisma Knowledgebase  - Software streamlines the entire documentation process for companies to share information with employees, customers, and partners.
• Ulysses Suite  - Customer relationship management software particularly designed for service organizations.