Customer Service Associations

• Business: Business to Business: Corporate Services: Customer Management 

• Association of Support Professionals  - A membership organization for technical support managers and professionals, specializing in support center research and web-based support.
• Consortium for Service Innovation  - A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges.
• Contact Professionals Alliance  - A peer to peer call centre group in Canada.
• Customer Care Institute  - An international resource organization that assists customer care professionals with improving the delivery of corporate customer care.
• Customer Satisfaction Measurement Association  - An association of companies that conducts benchmarking studies to identify practices that improve customer satisfaction and the overall operations of members.
• Customer Service Institute of Australia  - Delivers frontline customer service training and a certificate or diploma in customer service management for team leaders and customer service managers.
• International Customer Service Association  - Promoting the development and awareness of the customer service profession through networking, education and research.