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Novo Solutions
Innovative online solutions for knowledge base, help desk software, and document management needs.
http://www.novosolutions.com/
Parature
Offers solutions for customer service including call center knowledge base, customer service software, help desk software, and online web based CRM.
http://www.parature.com/
VolanoChat
Java chat server software designed for community building, distance learning, live events, online business meeting, and help desk purposes.
http://www.volano.com/
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