Tri-Star Uniontown

winona Klinsky opted not to leave a text review of Tri-Star Uniontown

Steven Schultz opted not to leave a text review of Tri-Star Uniontown

Great place treated fairly

Re: Great place treated fairl ... Tri-Star Uniontown replied on Wednesday, December 8th 2021

Thank you for this amazing review! We really appreciate your business. Matthew Turchetta, General Manager, (724) 430-1401

Superb customer service and very friendly staff.

Re: Superb customer service a ... Tri-Star Uniontown replied on Saturday, December 4th 2021

Thank you for this amazing review! We really appreciate your business. Matthew Turchetta, General Manager, (724) 430-1401

JR is an Awesome Sales guy!

Re: JR is an Awesome Sales g ... Tri-Star Uniontown replied on Friday, November 19th 2021

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Matthew Turchetta, General Manager, (724) 430-1401

Bradley Claypole opted not to leave a text review of Tri-Star Uniontown

Ross - 12/13/20 I asked for a price, I got a price. I respected that. 5 star's

Scott/Isaac - 12/14/20 Order was placed, now the wait began. Still at 5 star's

Contact is minimal while I waited. Information and updates were not forthcoming. I never received an update that I did not explicitly ask for. I feel like this could have been better. Still at 5 star's though.

03/05/21 - Vehicle is built and set to ship. I inform Isaac that I do not want the front bumper drilled, No dealer badging installed, all the stickers to be left on, and for it to not be washed. Still at 5 star's

03/16/21 - Ross messages me to inform me that my vehicle has arrived. I ask him to make sure that no one Drills the front bumper, remove any wrapping, wash it. I request that it be left exactly as it came off the truck. I was told Scott is taking care of that. Still at 5 star's.

03/16/21 - I ask about financing option's and am sent a link to the dealership website to provide my information so they can start getting quotes. The terms to this is that "all information is sharable with other parties, for any purposes (marketing) that Tristar see's fit, and I can not limit the sharing" 4 star's. What's my information worth to sell? Like $2? C'mon guy's

03/17/21 - I come upon a great rate and ask if they can beat it. They can not. I question what the rates they could get were several times over the coming day's and am never told. I just know that the rate I got was unbeatable. Still at 4 star's

3/19/21 - I go down there in the late evening to inspect the vehicle, spent about 20 minutes combing over the paint, and it is absolutely flawless. I want to avoid paint correction. The car is unwashed (good) The front bumper has not been drilled (good) The stickers are still on the vehicle (good) I did not notice any dealer badging (good). Still at 4 star's

03/20/21 - I begin closing on the deal with Scott. He is knowledgeable and friendly. We go over paperwork. Deal is finished. Still at 4 star's

03/20/21 +20 minutes - I go to Sheetz and find out that they had snuck a dealer badge onto my Vehicle in a hard to spot area after I specifically requested that they not do that, multiple times, to multiple people. It was on there, driving around, for maybe 20 minutes. I had to remove it myself, It did not help drive their sales up, it only served the purpose to royally P me off. I was going to drive back up there and yell at them, but I already yelled at Scott a couple days ago. If I would have written this review yesterday, it would have been a 1 star review. I'm still angrier at that than anything else in my entire car buying experience, 2 star's is a little harsh, but I think 3 star's is appropriate.

Consider my experience a 3.99. but it can't be a 4. Not allowing me to limit the sale of my information to 3rd parties is easily worth a full star in itself, and not respecting my wishes on a $42,000 purchase is definitely worth another full star. Those 2 thing's are huge no-no's, and something that the rating needs to hold accountable. There was a lot of good I experienced, everybody was knowledgeable and friendly. It was a very low hassle, low bs buying experience and I respect that. If I had to buy another vehicle today. I would go back to Tristar, even if I am a little grumpy at them.

Re: Ross - 12/13/20 I asked ... Tri-Star Uniontown replied on Tuesday, March 23rd 2021

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Greg Turchetta General Manager Tri-Star Auto Group (724) 459-9300 x205

Everyone is always extremely nice, I never experience any type of "fake" kindness. Service is never too lengthly & it means a lot to me that the pick my vehicle up at my place of employment to service it & bring it back to me before I need it again. THAT impresses me!!

louis gregor opted not to leave a text review of Tri-Star Uniontown

Austin Staats opted not to leave a text review of Tri-Star Uniontown