Toyota of York

I love Toyota of York ! Everyone is friendly and genuine starting with the Check in process to the check out. Facility is clean which is also a plus! Highly recommend !

Re: I love Toyota of York ! E ... Toyota of York replied on Friday, December 17th 2021

We cannot thank you enough for your wonderful review of Toyota of York and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

Fixed my car up nice

Re: Fixed my car up nice ... Toyota of York replied on Friday, December 17th 2021

Julia, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

This place has great and quick service. Working with Morgan was a true pleasure and made my experience of having to get my car worked on a much better one than expected.

Re: This place has great and ... Toyota of York replied on Friday, December 10th 2021

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

Cesar is awesome, always helpful when I take my car in to him. Always keeps Great communication and updates about my car. 100% recommend Cesar in the service department.

Re: Cesar is awesome, always ... Toyota of York replied on Friday, December 10th 2021

Thank you for taking the time to write this review. We are pleased to hear that Cesar was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

I just had my oil changed and love the quick service and friendly employees. They always let me know whats going on with my car and what it may soon need. I will keep coming back, so glad I bought my first car through Toyota of York!!!

Re: I just had my oil changed ... Toyota of York replied on Thursday, December 9th 2021

Summer, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

This is actually the only place I take my Land Rovers for oil changes/inspection etc. Not only are they thorough but extremely friendly and responsive. I will continue to bring my vehicles here regardless of make and model, the only ones I trust!!!! Thanks TOY!

Re: This is actually the only ... Toyota of York replied on Thursday, December 9th 2021

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

Wonderful just wonderful prices are fair I don't expect them to work for nothing and just kind a come for the service and the people that work here always efficient and their professional they do work by appointment please give the courtesy to make an appointment thank you Bill Whitacre

Re: Wonderful just wonderful ... Toyota of York replied on Thursday, December 9th 2021

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568

Slow and trumped up service needed. They wanted more than my car is worth! Not nice!

Re: Slow and trumped up servi ... Toyota of York replied on Tuesday, December 7th 2021

Thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact me at your earliest convenience. - Dean Lloyd | General Manager | 717-718-4617

I've been taking my 2015 Rav 4 in for service over the past 3 years and my son has as well with his 2016 Rav 4. A few months ago I noticed a rattling sound coming from the front driver wheel when I braked…brought in for service and they told me there was a loose bolt. (??????!!!!!!!!!)…they said they tightened it…it happened again a few months later. Brought it back in and complained to Larry the manager. He said it was a bent piece of metal and that they pounded it out; that seemed to fix the problem but doesn't excuse the fact that it happened in the first place. Larry told me that the person that may have done the initial work was gone. Last week I brought the car in because the tire pressure light came on. They checked all tires/found no problems with tires; topped off the tire pressure to 35lbs and told me that was the problem. They then talked me into getting the wheels aligned ($142.00) The tire pressure light is now back on. I'M VERY UNHAPPY WITH THEIR SERVICE AND WILL BE FINDING ANOTHER PLACE FOR CAR MAINTENANCE AND REPAIR.I LEFT A VOICEMAIL FOR THE MANAGER AT THIS LOCATION COMPLAINING BUT NEVER HEARD BACK FROM HIM. Does your staff know how important customer service is?..A call back would have diffused my anger a bit. YOUR MECHANICS ARE SLIPPING BIG TIME AND WE'VE SPENT SO MUCH MONEY AT THIS LOCATION

Re: I've been taking my 2015 ... Toyota of York replied on Monday, December 6th 2021

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers' time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. - Dean Lloyd | General Manager | 717-718-4617

My daughter purchased her first new car here last night. Thank you Casey for the Red Carpet treatment, Malik for your thorough introduction to the car and all of its features, and Darby for making even the paper work an easy and pleasant experience. You worked together to make the experience very exciting and smooth. Thank you for all your help, you will definitly see us again in the future.

Re: My daughter purchased her ... Toyota of York replied on Monday, November 22nd 2021

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jessie Dougherty BDC Manager [email protected] Toyota of York 717-718-4568