PaintWorks Houston

STAY AWAY FROM THIS PLACE!!
Had nothing but issues with this apartment complex for a whole year!

1) Unresponsive Staff- Staff either is unavailable or unresponsive. I have literally waited 2+ hours in the leasing office on multiple occasions just to get a key or speak to someone about a issue. They never pick up the phone so if your considering being a resident, they wont even have time for you.

2) Packages/Mail - Good luck getting your mail at this place let alone a package. Packages are either stolen and mail is never accurately placed. I had to get a separate mail box at a post office during my stay at this apartment because I would never receive anything.

3)Gate/Security Issues - This management team has no idea what they are doing. Gates are always broken every other day. I have waited 30min just to get into the apartment complex due to the gates. They are very unorganized and have switched parking policies left and right, leaving residents to scramble and get different parking tags last minute. Especially if your coming home from work after 5pm.

4) Visitors - LOL! Your friends might get there car towed or they cant even park. I stopped inviting friends over even my parents bc its a hassle just to have someone over, especially getting in now. Almost got shot bc the security guard wouldn't let my friend park is G-Wagon for "5 MINUTES" so we could unload after Galveston. PS- THEY TOWE RESIDENT CARS TOO, THEY DONT CARE IF YOU PAY RENT OR LIVE THERE.

5) Trash Service - Trash is always scattered outside. There is no easier way to even take out your own trash. Locks are broken or they expect you to know the gate code. Its 2021, how do they not have a RFID lock to the trash area so residents can properly dispose trash.

6) Perimeter Doors - Doors are broken and RFID key fobs are broken. Simply not secure.

7) ROACHES/BUGS - During my year here, I have opened countless request with the leasing office online to treat my unit. They come in and spray a little and don't ever return. Bugs/Insects are a huge issue here! I had to get a maid and buy my own insect sprays.

8) Flooded Apartment - Took months to repair the apartment with little to no communication regarding repairs. When asked if they will reimburse the cost of damages incurred by there pipes bursting, they simply said no. The manager at this complex deserves to get fired!

Save yourself the trouble and time and look for another apartment complex. This place will stress you out.

Re: STAY AWAY FROM THIS PLACE ... PaintWorks Houston replied on Wednesday, December 8th 2021

Thank you for your feedback, we appreciate you taking the time to leave us a review. The Community Manager has an open-door policy and is always welcome to feedback, questions, and concerns regarding the community, please contact 281-783-3059 to schedule an appointment to discuss your concerns in more detail. We appreciate your opinion and always welcome everyone's views.

Timika was pleasant and helpful. She answered all of my questions and the model I saw was beautiful! Cant wait to come back and see the studio!

Re: Timika was pleasant and h ... PaintWorks Houston replied on Thursday, November 18th 2021

Hi Sabrina! Thank you for your valuable feedback! We are thrilled to hear that your experience with 88Twenty has been a positive one. Please let us know if there is anything we can do for you!

Just moved here & Gabriel is amazing! The entire application process was smooth he kept in contact every step of the way and got me moved in no time! 10/10

Re: Just moved here & Gabriel ... PaintWorks Houston replied on Friday, November 5th 2021

Hi TiShira! Thank you so much for the kind words. We really appreciate the feedback and are happy that you enjoy living here at 88twenty! We are always here if you need anything at all. Please do not hesitate to let us know!

Tamika was great and amazing!

Re: Tamika was great and amaz ... PaintWorks Houston replied on Friday, November 5th 2021

Hi Humberto! Thank you for your valuable feedback! We are thrilled to hear that your experience with 88twenty has been a positive one. Please let us know if there is anything we can do for you!

Jet Yo opted not to leave a text review of PaintWorks Houston

Timika helped me with all information, love her great customer service . Apartment prices are competitive for the location.

Re: Timika helped me with all ... PaintWorks Houston replied on Tuesday, October 26th 2021

Thank you for your feedback. We especially appreciate the kudos you gave to our great team! If there is anything we can help with, please let us know.

Worse management they don't even deserve half star

The staff is really what makes this community so great. Of course there's a few neighbors that don't take as much pride in where they call home, but the majority are friendly and respectful of others. The floor plans are spacious and love the quartz counters!

Re: The staff is really what ... PaintWorks Houston replied on Monday, October 11th 2021

Hi Emily! The entire team here at 88twenty would like to thank you for the great review! We are happy you enjoy living here as much as we enjoy having you! :)

Asfa Fathima opted not to leave a text review of PaintWorks Houston

I just moved into my apartment today but Gabriel was super helpful and friendly throughout my leasing process. He went above and beyond to ensure he met all my needs! Looking forward to living here.

Re: I just moved into my apar ... PaintWorks Houston replied on Thursday, August 19th 2021

Hi Latifat! We are thrilled to hear that we are meeting, if not surpassing, your expectations! Thank you so much for taking the time to write a review and letting others know about your experience here at 88twenty. If there is anything we can help with, please let us know!