Marriott: Renaissance New York Hotel 57

Jose Aguilera-Payan opted not to leave a text review of Marriott: Renaissance New York Hotel 57

dave majam opted not to leave a text review of Marriott: Renaissance New York Hotel 57

Great service, but very out of date room.

Re: Great service, but very o ... Marriott: Renaissance New York Hotel 57 replied on Tuesday, December 14th 2021

We appreciate the feedback, Kostyantin. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our great service despite the problems you had with our room quality. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experience with you.

It's certainly a budget stay for Manhattan.

Re: It's certainly a budget s ... Marriott: Renaissance New York Hotel 57 replied on Monday, December 13th 2021

Thank you for taking the time to share your feedback, Wes Creations. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.

neha bhaskar opted not to leave a text review of Marriott: Renaissance New York Hotel 57

During our New York City trip, we stayed at the Hotel 57. It was within walking distance of our daughter's apartment, making our trip from the hotel to the apartment and back an easy one. The hotel room was neat and clean & the room was cleaned and the bed made up daily.

Re: During our New York City ... Marriott: Renaissance New York Hotel 57 replied on Sunday, December 12th 2021

Thanks for the excellent review, Janet! We're delighted your time at Hotel 57 was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our location and clean property as well as our housekeeping services. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.

Jim Halpert opted not to leave a text review of Marriott: Renaissance New York Hotel 57

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