Carillon

I can not say enough great things about Carillon. Joseph Pullen has gone out of his way to make sure everything we need is taken care of. This is, by far, the best place for my family member. They are thriving and loving living here.

Re: I can not say enough grea ... Carillon replied on Tuesday, November 30th 2021

Hi Amie Mitchell, thank you for taking the time to leave a review for us at Carillon. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We are thrilled you selected Carillon Senior Living and our LifePlan program for your father. If you have further needs or questions, please reach out! Tonya Railsback Director of Marketing & Sales

Rude staff..

Re: Rude staff.. ... Carillon replied on Tuesday, September 7th 2021

Brooke, I am sorry that your experience with our staff was below our standards. We take great pride in our customer service and our service to our residents. I encourage you to contact our Executive Director, Pam Roddy and share your personal encounter with our staff. 806-281-6000

Glenda Synatschk opted not to leave a text review of Carillon

Allysyn Ensley opted not to leave a text review of Carillon

I could not be happier with our decision, 17 years ago, to move to Carillon. We have been protected, and cared for, while we have lived a happy, full life among friends.

Re: I could not be happier wi ... Carillon replied on Wednesday, March 24th 2021

Hi Jo Anne Smith, thank you for taking the time to leave a review for us at Carillon. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about Carillon Senior Living. Have an amazing day!

It seems like the five star reviews are mainly from staff members, while those who have loved ones staying there, hate the treatment they receive. Very disheartening and sad.

Re: It seems like the five st ... Carillon replied on Monday, March 22nd 2021

Luke, I am sorry to hear that we are not meeting your expectations. I would very much like to visit with you about your concerns. I can be reached at 806-281-6000. Pam Roddy

Carillon is a great place to live and work! After three weeks I have discovered the importance of LifeCare and how that can make a world of difference! You not only get peace of mind, safety and security for yourself, you provide this for your family as well. I would have never thought a place such as this could exist! The friendliest community, the friendliest staff and the most exciting people in Lubbock live and work here!

Re: Carillon is a great place ... Carillon replied on Saturday, March 13th 2021

We are so glad that Joe has joined our Carillon Team!

Incredible community that has shown a true dedication to resident safety-first. The Carillon Experience is one you need to see for yourself.

Re: Incredible community that ... Carillon replied on Wednesday, March 10th 2021

Timothy Hamilton, your wonderful feedback and rating mean a lot to us. Thank you for the kind review. The staff at Carillon Senior Living promises to place our residents first. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Best career choice ever!
The residents within our community make each day better than the last.

Re: Best career choice ever! ... Carillon replied on Wednesday, March 10th 2021

Rodney Meeks, thank you for your kind words and this wonderful review!

Thank you to the awesome Nurses and CNAs at Carillon House!! I so appreciate all that you do!

Re: Thank you to the awesome ... Carillon replied on Wednesday, March 10th 2021

Pam Roddy, thanks for your praise and kind comments about our team.