Best Maids - House Cleaning Services in Illinois has not provided an about us on their business.
Home and Garden, Best Maids - House Cleaning Services
Based on 56 Reviews
Add ReviewSamantha Perry opted not to leave a text review of Best MaidsReport
I haven't gotten any service yet.Report
Change time with little notice. Was supposed to have cleaner today. They were late and parked blocking driveway. When I complained and said I wouldn’t use the again they pulled the cleaner. Not very professional and claimed that I was not telling them they issue.Report
Dianna from Best Maids was very thorough and meticulous. She had a very pleasant and easy demeanor. We would be thrilled to have her back again.Report
Outstanding cleaning and very hard worker. My house has never looked betterReport
I have been a client of Best Maids for almost 4 years. Up until this year we had virtually no problems. But their new general manager, Jocelyn, is the rudest and most unprofessional person I've dealt with. On two occasions they have cancelled service with no notice and on 2 separate occasions (today being one of them) they have claimed to be at my home (I work from home, btw) to clean and never showed but wanted to charge me a fee. They CONSTANTLY change their arrival times from morning to late evening due to staffing issues. I've been flexible as I often can make it work but to lie is an entirely different story. Today, when I asked to speak to Jocelyn's manager she informed me that there was no one above her and that she didn't appreciate me questioning her. So as opposed to continuing to questioning her terrible customer service and scheduling policies, I just cancelled my services at both my locations. As a business owner myself, I understand that COVID has caused businesses to be short-handed but there is never an excuse for poor customer service. Do better.Report
Dominique P. opted not to leave a text review of Best MaidsReport
Megan Hewitt opted not to leave a text review of Best MaidsReport
Nurhan is the best ! She not only pays attention to detail she is very accommodating and quick to respond if you have any questions or need a few other things done. She is very thorough.Report
Benjamin Villafane opted not to leave a text review of Best MaidsReport
Skilled and certified maid service team will clean homse with the same respect, care and attention that homeowners would. Uses toxic free, environmentally friendly supplies and HEPA filtered vacuums.