Backyard & Beyond

Absolutely love my new shed from Backyard and Beyond. More importantly these people are hard working and honest, from Cameron to Rob and the delivery guy (name slipping my mind) they were all a pleasure to deal with. Only company I'd use moving forward. Thank you

Amazing company to work with!

Purchased a vinyl gazebo and couldn't be happier with the product! Looking forward to years of enjoyment thanks to Backyard and Beyond

I sent in a deposit, they couldn't build in my jurisdiction and yet they kept most of my deposit. They are not honest. I don't mind that they made a mistake, I am upset that they made me pay for it. Don't ever use them is my recommendation.

Nice!

We were really pleased with the how the garage turned out and the crew who built it. The 5 man crew was able to assemble the structure to near completion in one day. A follow up crew came two days later to install the metal roof. The crew members were hard working, contentious and courteous. The structure was well built and there were no issues with passing inspection. Unfortunately, we were not as pleased with the process up to that point. In particular, we were told it usually takes four to twelve weeks from the time you obtain a building permit for the crew to arrive to build the garage. In our case it took 14 weeks. During this waiting period we were not kept up to date on the delivery progress. Our project manager was difficult to get in contact with, which can be very frustrating considering Backyard and Beyond had a significant amount of our money. Our delivery date was never confirmed in writing even though we requested it several times. Thankfully, once we were given a verbal date for the build, it held firm. Perhaps Backyard and Beyond was overwhelmed with business, but it would've been nice to have been given status reports during our waiting period.

Dutchess County: NY: 2 Car Garage with Storage loft.
Contracted Back yard and Beyond in January 2018 to pour concrete foundation and build two car garage with storage loft.
A few off things right from the beginning was, they would not set/install the silt fence, that is required for the homeowner to get the proper permits. Which is strange because a silt fence is always needed in the construction phase, whether its before or after permits are drawn,its up to the builder/contractor/person doing the work to provide and install this always.. i was about to cancel the contract for this fact and they came and installed it, but i had to run and buy the silt fence.
On delivery of the roof trusses, the driver wasn't paying attention and got the truss top stuck on a curb and he gunned the truck, went over the curb, off the side of my driveway. in doing so, the truck crushed a good 6 foot section. The driver was kind and took pictures of the damage and stated that his boss would take care of it. Things happen , we all know this. So when i called the truss company boss he took no responsibility and also neither did back yard and beyond took no responsibility. Both kept stating " We are not responsible for ANY damage that we caused during the delivery of materials or ANY damage we caused during the construction of the garage to your property or to your home", both companies told me to call my homeowners insurance.
When the foundation was being dug/ laid, things were going smoothly, the weather was changing though. I had told John on Monday that the weather is going to be bad on Friday lets not pour the floor that day because of the snow, rain ,sleet forecast on coming, lets do any other day, but i was ignored and the floor was poured on Friday and covered with tarps right after the concrete pour. It snowed and rained the same day.
After a few weeks the final slab inspection was done and a good portion of the finished floor was jagged and had rough spots because of the tarps being placed. I bought up my concerns to David and the concrete person came back and laid a epoxy over the entire floor to smooth out when the building was finished. The problem is , I was going to make the garage floor a brown color when it was completed. They did a steel grey and also the floor is so slippery now when it gets wet, its like a slip and slide. If Back Yard and Beyond had listened to me on that Monday and not poured the concrete floor that Friday, this would not have been an issue.
Back Yard and Beyond Contracts another company to put up the garage. Those workers work ethic is great . Other than the boss pulling and parking on my front lawn everyday and leaving huge tire marks. Which he had the entire driveway and road to park on.
After the building was done,the final inspection was done on the garage, it FAILED inspection, the railing on the outside stairs leading to the loft (it was way too wide for a hand too grip).
So with this, the certificate of occupancy was held up. I called and emailed Back yard and beyond multiple times and did not receive a call for weeks. After , a few weeks, i got a call and was told " those hand rails usually pass, if you want us to come and remedy this you would have to pay additional fees in time and labor". So i explained this to the building department and they could not believe they would not fix there obvious mistake.
In the end I would not contract Back Yard and Beyond again, on the simple fact they did not pass final inspection and or try to remedy that facet and that if they damage your home or property they will not fix it or take responsibility. Also the land was never grated away from the garage, it was tiled toward. I had to hire people to regrade the land on the entire right side. Also the first two 4x4 post holding railings on outside stairs were measured and placed not matching the upper two 4x4, you can see in picture they filled with scrap wood. (no rock was there in the ground where posts would go)

Nathan Hill opted not to leave a text review of Backyard & Beyond

Nice friendly people who are easy to work with. We went on 20% off sale!

Genesis Caliz Gonzalez opted not to leave a text review of Backyard & Beyond