Affordable Windows Plus Exteriors LLC

13 New windows were installed on my house with the agreement the stucco would be repaired by "their guys". The window install was a bit chaotic, but the job was finished in one day. The stucco guys came and did the repair work, however they did not put down plastic or tarps and left things a mess. Extra stucco material was poured into my yard and dirt driveway. Several items were spilled on; hose bibs, rock, fence, hoses and yard ornaments. When the painters came a few weeks later, they discovered the stucco material used did not match the original stucco on the house and the paint was not going to cover, after they had already sealed and primed all the windows. I reached out to Affordable and found out they used a 3rd party, Noble Contracting for the stucco repair. Noble made good and sent a new team out to repair the damage, however 3/4 of my house had to be covered in new stucco to get it to blend. I asked Affordable to cover the additional primer/sealer and paint, since they hired the Noble team. They refused to cover any of the additional materials. We were not told upfront the stucco would be repaired by another company and I had to pay to have the stucco work done. My painters finished painting, at their own risk, however it all has to be redone; but they are making good on the labor for their mistake at not stopping when the issue was found, however we have to pay for the additional materials to cover the new stucco. I am supposed to have warranty on my windows, but after this debacle, who knows if they will make good on this either.

This is a second home that I have used Affordable Windows and I am very satisfied. Dan and Kage did an excellent job and cleaned up and left my home in great shape. Great Company!

Re: This is a second home tha ... Affordable Windows Plus Exteriors LLC replied on Friday, December 10th 2021

Hi Chuck, we're glad to hear that you're satisfied with our products and service! Thank you so much for taking the time to leave us this kind review!

Installed 9 new windows and a new sliding door and they look awesome! Fast, professional and cleaned up everything!

Re: Installed 9 new windows a ... Affordable Windows Plus Exteriors LLC replied on Wednesday, December 8th 2021

Hi David, thank you for sharing this kind review and great photo of your new sliding door! We truly appreciate the feedback and we're glad to hear that you are happy with your new windows and door!

We bought new windows for the back of our house this spring and were so happy with Affordable windows we chose them again for the windows in the front of our home. They are so friendly and the communication is great! The window installation is so clean and quick. We have friends who told us how messy their house was after new window installation, not these guys! Jason and Devin were awesome! So clean and friendly. Overall excellent experience.

Re: We bought new windows for ... Affordable Windows Plus Exteriors LLC replied on Wednesday, December 1st 2021

Hi Blake, thank you so much for this amazing review. It was a pleasure working with you and we are delighted to hear that you are happy with our team members, service, and your new windows!

We love our new windows! Devin and Jason, our install guys, came and installed 3 windows for us in just under 3 hours, they were super professional, on time, and did a wonderful job with the install! The windows were backordered for about 12-14 weeks due to supply chain issues so I would definitely order sooner than later! Their office team was super nice and sent over all the info we needed to submit to our HOA. Jason, our sales rep, was easy to talk to, not pushy at all with the sale and got straight to the point in his presentation. No fluff!

Re: We love our new windows! ... Affordable Windows Plus Exteriors LLC replied on Monday, November 15th 2021

Hi Rachel, thank you so much for sharing your experience with us! We truly appreciate your feedback regarding all of our team members and we are thrilled to hear that you love your new energy-efficient windows!

Extremely pleased with the process from sale to completion. The new windows and French slider look amazing.

Re: Extremely pleased with th ... Affordable Windows Plus Exteriors LLC replied on Monday, November 8th 2021

Hi Gary, thank you so much for leaving us a kind review! We are very happy to hear that you are pleased with our service and your new windows & sliding door!

We just had windows and a patio door installed by Affordable Windows AZ. I would recommend them, they were great from start to finish. Installers were great and made sure we were please before they left.

Re: We just had windows and a ... Affordable Windows Plus Exteriors LLC replied on Friday, October 29th 2021

Hi Malcolm, thank you for sharing your experience with us! We're delighted to hear that you're happy with our service and we hope you enjoy your new windows and patio door!

There was a bird that slammed into my living room window today. It startled me, but knocked the hell out of the bird. It's been an ongoing issue, I don't know how to stop it. Y'all need to find a way to stop it from happening. I don't want a broken window, or a dead bird in my yard.

From the beginning of the process with a prompt, courteous, and professional salesman, to the end of the process with the installers, Devin and Jason, the experience was professional, courteous, and excellent. I would recommend them for any job big or small.

Re: From the beginning of the ... Affordable Windows Plus Exteriors LLC replied on Monday, October 25th 2021

Hi Lissa, thank you so much for your kind review! We are so happy to hear that you had a great experience with our company from start to finish!

Had Jason come out who was very nice, however quote still not received after over a week. I called them to ask what was going on, said they will get back with me. Still have not heard anything or gotten the quote. Would not recommend and will be contacting a different company. Would not recommend.